Comments on: How GM Lost Touch With Its CS…

By: Consequential Strangers » Blog Archive » Lancome: Not Just a Pretty Face–a “Green” One

Mon, 26 Oct 2009 01:58:34 +0000

[...] A so-called green business doesn’t just recycle or minimize its ecological footprint. It’s also one that fosters real connections between employees, with suppliers, and between staff and customers. It takes care of its “people.” Business literature is rife with stories of what happens when companies care only about the financial bottom line. See my entry about General Motors. [...]

By: melinblau

melinblau — Mon, 13 Jul 2009 15:59:18 +0000

I wasn’t suggesting that ONLY business types should comment. The thing is, creative types already know that they need consequential strangers to keep the juices flowing and to constantly bring in fresh material. What I’m writing about here is a mind-set, applicable to any situation in life. At its core, it’s a very spiritual idea: that our connection go further than our own cozy circles–and that our actions and ideas influence everyone.

By: Irwin

Irwin — Mon, 13 Jul 2009 15:14:06 +0000

You got it exactly right…there is a short version. Large or small, It starts and ends with the CEO who leads by example in creating a mission statement, while prioritizing his/her personal effort to establish a positive culture of participatory management, which includes establishing STANDARDS OF EXCELLENCE, and ONGOING COMMUNICATIVE PROCESSES with all stakeholders…associates, customers, suppliers, etc. Focus on the key success factors of your business.

By: Mauricio Ortiz

Mauricio Ortiz — Sat, 11 Jul 2009 09:20:14 +0000

How about creative types commenting on this…this business example really brings it home. It is an example of how your profession influences your character and your sociology. Richard Branson seems to understand the value of looking after his consequential strangers, but most business types don’t. And don’t get me started with bankers. have you seen friends treat EACH OTHER within their group…at least they have money to spend on Art-they are immensely valuable, don’t get me wrong.

By: Kevin Bracken

Kevin Bracken — Sat, 11 Jul 2009 05:03:09 +0000

Thanks for the shout out! And I agree with the latter point – the best way to promote to a community is to be a member yourself.